What's your response time for Upper Black Eddy emergencies?+
Emergency calls jump the queue — we aim to have someone stabilizing an active leak in Upper Black Eddy the same day. Non-emergency estimate requests are typically scheduled within a day or two.
Do you provide free, upfront pricing before starting work?+
Yes. Every job starts with a free inspection and a written, itemized estimate. We don't start work off a verbal quote, and the price you approve is the price on the final invoice unless you request additional work.
Are you licensed and insured to work in Upper Black Eddy, PA?+
Yes — Big Toms Roofing is fully licensed to perform Skylight Repair in PA, and we carry both general liability and workers' compensation coverage. We're happy to provide documentation before you sign anything.
Do you offer 24/7 emergency roof repair?+
Our emergency line is staffed around the clock. If water is actively coming in, call +1-855-469-0306 first — we'll get a tarp and temporary fix in place fast, then schedule the permanent repair.
Can you help with my storm damage insurance claim?+
We regularly coordinate directly with insurance adjusters across Upper Black Eddy, PA and provide the photo documentation and scope reports they need to process claims efficiently.
How many days will a reroof take at my Upper Black Eddy home?+
Most residential replacements in Upper Black Eddy take one to three days depending on roof size, pitch, and material, weather permitting. We'll give you a specific timeline in writing as part of your estimate.
Do you install metal roofing or just shingles?+
Our Upper Black Eddy crews are certified for major shingle manufacturers as well as metal roofing and commercial membrane systems — we'll help you choose based on budget, home style, and how long you plan to stay in the house.
What kind of warranty comes with a new roof?+
Every Skylight Repair job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
Can you inspect my roof before I buy or sell a home in Upper Black Eddy?+
Yes, we perform pre-purchase and pre-listing inspections throughout Upper Black Eddy with a written report and photos — useful for negotiations on either side of the transaction. Ask about current pricing when you call.
What's your full service area in Upper Black Eddy, PA?+
We serve Upper Black Eddy and the surrounding communities throughout Upper Black Eddy, PA — see the coverage section below for the specific zip codes and nearby cities we handle regularly.
